Privacy Policy

Personal privacy is a big concern for everyone. Because we share that concern, we’ve created a policy to protect you and the information you share with us. We appreciate your trust and promise to use the information we receive carefully and sensibly.

1.  What we receive and what we do with it:

• Information you provide. If you ask us a question using our Contact Page or through email, we will need your name and email address to respond to you. Any other information you wish to tell us will also be saved so we can reference it later in any follow-up communication.

What you tell us is for our eyes only, meaning Bob and Scott Harvey. We do not and will not share this information with anyone in any form for any reason. We won’t sell it. We won’t rent it. It’s nobody else’s business. Period.

• Information your computer provides. As you enter our website, your computer begins to ‘talk’ with our computer. It doesn’t say much, but what it tells our computer is very helpful. Every computer has an Internet Protocol (IP) Address. It’s a series of numbers much like a Zip Code, only longer. And like a Zip Code it helps one computer find another computer among the squillions of computers out there in computerland. We need to save that number as a spam prevention method. It helps us find the bad guys.

Your computer also tells our computer what operating system you use (like Windows Vista or Macintosh), what browser you use (like Firefox or Internet Explorer). We use this information to help us design a website that computers can better understand. And it may reveal the website that sent you to our site (like Google.com or Yahoo.com). We use this information to help us with our marketing efforts.

One more thing … like most web sites, MeltDebt.com uses cookies in order to provide services to our users, and to improve the user experience. Cookies record users’ preferences, like whether they want their text in English or French.  Without cookies, we wouldn’t be able to remember what different people like. Most users don’t want to re-set their computers every time they log on. Users who do not want to receive cookies can set their browsers to notify them when cookies are sent, refuse cookies from certain web sites, refuse cookies altogether, or delete cookies from their browser. MeltDebt.com works without cookies, though a user may lose some functionality if they disable cookies.

2. What we don’t know about you:

Unless you tell us specifically, what we don’t know about you is pretty much everything else. We don’t know where you live, what you look like, your social security number, your shoe size or what you ate for breakfast this morning. And unless it’s really important, we won’t ask.

3. Some technical stuff:

Once we receive your information, we keep it in a safe place – on a password protected computer sitting behind a firewall using the most advanced anti-spam, anti-virus, anti-spyware, anti-hacker, anti-identity theft and anti-anti available today.

4. More to come:

This site is evolving, and growing each day.  As security needs change, so will this page.